Software as a service (SaaS) has been around since the early days of the dot com bubble. All sorts of individual non-integrated point solutions littered the landscape. But few had the robustness to make a dent into Enterprise. However, in the past few years, the number, types and sophistication of SaaS applications, along with the underlying infrastructure, has exploded. These days CIOs can find fully featured and integrated (both inside and outside the firewall) CRM, ERP, Exchange, and Collaboration software, to name just a few. This has forced CIOs (or perhaps CEO/CFOs) to step back and reassess what is the value the IT department brings to the organization as a whole. This blog posting predicts that SaaS will shift the CIO value-add to generating cost savings strategies. While this is true, and the author makes good points, there are other areas of CIO value. The question is finding them, something that will likely unfold throughout the rest of 2011 and into 2012.
Read the article.