Thursday, July 1, 2010

Fall of the Titan: Dell's Fall From Grace

Dell Computer, the darling technology company of the early 2000s, has fallen to the junk pile of tech companies. While they are still in business, they are basically on life support, with dwindling sales, an angry customer base, and several misses on key strategic initiatives. Most of these transgressions are common to tech business and in most cases forgivable, in Dell's case they are not. Why? Well that is easy, they built faulty computers, blamed their customers, and lied about all of it. Recently revealed documents from a 3 year lawsuit show just how bad the Dell products were and the poor management decisions led to the spreading of lies and blame. For those that remember Dell's meteoric rise to the top, this article is a sobering reminder of how quickly the tech industry can change.

Read the article.

(submitted by Judi)

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